Cancellations & Refund

Cancellations & Refund

PrintCompCards.com will be happy to help you cancel your order prior to Approval. Our Customer Service representative will inform you of any cancellation charges depending on the stage of the order. Please allow up to 10 business days for the monies to be credited to your account.

A cancellation request must be made by phone (773-977-7844) or email (Contact Us) as soon as possible to prevent the job from moving forward in the production process once you approved of the digital proof. Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation.

Orders may not be refunded once they have gone into the preflighting of the artwork or any process thereafter. Absolutely no refunds will be issued once an order has been APPROVED for printing or any process thereafter, including but not limited to Printing, Coating, and / or Finishing. PrintCompCards.com is not responsible for any duplicated orders that are placed on our web site due to the customer mistake.

Cancellation Fee

All requests for cancellations AFTER you have approved of the comp card digital proof will be subject to 15% cancellation fee. No refunds will be given for orders cancelled after your job has been added to a Press Sheet.